Many citizens find government websites confusing and difficult to navigate, especially in non-native languages. A simple chatbot could guide them through processes.
Develop a multilingual chatbot that understands common government service questions and provides step-by-step guidance in plain language.
Potential revenue could come from government contracts or premium services for businesses needing help with compliance.
Start with a basic version handling the most common questions about one service, then expand.
Challenges include keeping information accurate and navigating government partnerships.