Businesses want chatbots but struggle with platform fragmentation. Each messaging app has its own API and authentication.
Create a middleware service that normalizes bot communication across platforms. Handle auth, message formatting, and delivery through a single interface.
SaaS subscription for businesses running customer service or internal bots. Charge based on message volume or connected platforms.
Start with webhooks for 2-3 platforms, then expand. Test with a free tier for small bots.
Risk: Major platforms might change APIs or offer competing services.