Businesses need AI that works across chat, voice, and visuals, but building from scratch is complex.
Offer industry-specific agent templates (e.g. retail support, real estate tours) with pre-built multimodal flows.
SMBs and departments would pay to skip development costs. Charge based on usage or features.
Launch with 2-3 strong vertical templates, then expand based on demand.
Risk: Big platforms may offer similar functionality out-of-the-box.